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Managed Spravato® Services

Seamless Patient Care

Administering Spravato® (esketamine) treatment comes with complex administrative and compliance requirements that can take time away from patient care. WiseMind Innovations simplifies the process by handling every non-clinical aspect of Spravato® management, ensuring smooth operations, full compliance, and improved patient access.

How We Support Your Practice:

Prevent Treatment Delays

We manage prior authorizations from start to finish, ensuring faster approvals and uninterrupted patient care.

Ensure On-Time Medication Deliveries

Our team coordinates shipments from REMS-certified specialty pharmacies, so you always have the medication when you need it.

Maintain Compliance with Confidence

We handle delivery and usage audit logs, REMS reporting, and annual compliance audits to keep your practice fully certified.

Streamline Assessments

With virtual pre- and post-dose assessments, we help ensure patient safety while reducing the workload on your team.

Save Time Monitoring Patients

We provide a real-time, secure system for compliantly monitoring patients during Spravato treatment, freeing you to care for other patients or catch up on charting.

Simplify Scheduling & Documentation

We manage patient appointments and maintain accurate records for seamless billing and compliance.

With WiseMind’s fully managed Spravato® services, you’ll reduce administrative burden, ensure compliance, and optimize treatment access—all while staying focused on patient care.

Spravato Treatment Responsibilities: Provider vs. WiseMind Innovations

Initial Patient Assessment:

Conduct Spravato assessment to determine eligibility

Prescription Submission

Send prescription for initial dosing to Genoa Pharmacy

Case Submission

Submit patient case to Genoa liaison for coordination

Prior Authorization & Appeals

N/A – Provider may need to provide documentation

Patient Enrollment & Compliance

N/A

Treatment Education & Consent

Answer patient questions during visits

Initial Appointment Setup

N/A

Treatment Center Orientation

N/A

Medication Administration

Guide patient through self-administration

Patient Observation

N/A

Charting & Documentation

Complete clinical notes

Billing & Claim Submission

N/A

Ongoing Appointment Management

Reschedule follow-up appointments as needed

Medication Reordering

Approve continued treatment

Spravato Treatment Responsibilities: Provider vs. WiseMind Innovations

Task
Provider Responsibility
WiseMind Innovations Support
Initial Patient Assessment
Conduct Spravato assessment to determine eligibility
N/A – Provider-led
Prescription Submission
Send prescription for initial dosing to Genoa Pharmacy
N/A – Provider-led
Case Submission
Submit patient case to Genoa liaison for coordination
N/A – Provider-led
Prior Authorization & Appeals
N/A – Provider may need to provide documentation
Manage medication prior authorization and appeals
Patient Enrollment & Compliance
N/A
Register patients in Spravato REMS database & Spravato and Me program
Treatment Education & Consent
Answer patient questions during visits
Distribute and track consents, provide treatment education
Initial Appointment Setup
N/A
Schedule first treatment session, conduct welcome call
Treatment Center Orientation
N/A
Provide center tour, review key regulations & instructions
Medication Administration
Guide patient through self-administration
Oversee administration & ensure compliance
Patient Observation
N/A
Provide two-hour observation post-dosing
Charting & Documentation
Complete clinical notes
Assist with real-time documentation during observation
Billing & Claim Submission
N/A
Handle billing preparation and insurance claims submission
Ongoing Appointment Management
Reschedule follow-up appointments as needed
Confirm and manage patient rescheduling
Medication Reordering
Approve continued treatment
Coordinate medication refills and prior authorizations
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