Additional Services
Running a behavioral health program means juggling more than just clinical care. It’s managing workflows, technology, staff, and compliance—all while trying to serve your community. That’s where we come in.
These optional managed services are available exclusively to clients who already use our core service packages. We don’t just recommend tools—we fully implement them, train your team, and provide ongoing support. You get results, not more to manage.
Integrated AI Charting (Powered by Heidi AI)
Eliminate late nights spent catching up on notes.
Our AI-powered scribe listens during sessions and auto-generates structured clinical documentation that reflects your team's style and workflows. We manage the setup, integration, and staff training so it works seamlessly from day one.
Medication Prior Authorization & Refill Support
Say goodbye to treatment delays and endless back-and-forth with insurers.
We manage the entire prior auth and refill process to ensure uninterrupted care. Through our partnership with Genoa Healthcare, we provide direct access to pharmacy teams and a dedicated liaison to keep things moving efficiently.
Virtual Assistant Support for Providers
Offload the administrative chaos.
Our virtual assistants support providers by handling tasks like answering phones, returning messages, and monitoring provider inboxes. We handle onboarding, training, and performance oversight so your team can stay focused on care—not clerical work.
Chart Scrubbing
Protect your revenue and ensure compliance.
We audit documentation to identify errors, close compliance gaps, and optimize for billing. You'll receive targeted feedback and team training to maintain high standards going forward.
Behavioral Health Program Management
Want to offer behavioral health—but don’t know where to start?
We build and manage behavioral health programs from the ground up. From operations and compliance to staffing and quality assurance, our experts take care of the details—so your organization can focus on impact.
Zoom Telehealth & Phone System Integration
Reliable virtual care, built into your infrastructure.
We implement HIPAA-compliant video and phone systems that support your program’s telehealth needs. We manage configuration, train your staff, and provide ongoing support—no IT headaches required.
Provisional Therapist Mentoring
Grow your clinical team with confidence.
We organize supervision and mentoring for provisional therapists, ensuring they meet licensure requirements and maintain quality standards. We handle logistics, progress tracking, and support for both mentor and mentee.
Chart Consulting & Auditing
Stop losing revenue to documentation mistakes.
We conduct thorough audits to pinpoint weak spots in your charting processes and help you correct them. Our training equips your team to implement best practices and stay compliant.
Provider Training
Equip your team with the knowledge to succeed.
From compliance and documentation to business and operational skills, our customized training helps providers and staff thrive in a behavioral health environment. Each session is tailored to your program’s specific needs.